We may collect the following information
Name and other personal details filled in the Travel application form on this website. Contact information such as email address and phone numbers so that you can be contacted as and when required for more information in relation to your application. Your demographic information such as address, postcode will certainly be required for processing the application and for identification of your location. We may also require other information relevant to the applicant for best and efficient delivery of our services.
Purpose of collecting the information
Your information is required in order to understand your needs and provide you with a better service accordingly and also so that we can maintain our internal records. This information can be used to contact you for your feedback and improving our services. We never send any promotional emails about irrelevant offers however we do follow up through emails or phone, on the incomplete application submitted by you to check in case you need our assistance. We can also use your information to contact you for market research purposes and your feedback. You may be contacted via email, phone, fax or mail.
How we control your personal Information?
Your personal information is collected only for processing the application. At any point of time you are free to change your mind and inform us the same by writing us if you don't want to be contacted by us. We never sell, distribute or share your personal and confidential information to any third parties except the Government of Sri Lanka as and when required by the Sri Lankan law to do so. A copy of the information held can be requested by you under the Data Protection Act 1998. Please feel free to email us, in case you believe that any information held by us is incorrect or incomplete. We will make the necessary corrections at the earliest.